INTERNET TODAY (TUES)

[Mike Strand]

I'm only getting an internet download speed of 0.5Mb this morning - should be about 10Mb with Primetel.

[trevnhil]

We were suffering with low speeds this morning (not Primetel). But I turned all the routers off at the main socket and restarted them. We are now back to a ping of 47 and a speed of 6.7 with the mag box running

[Mike Strand]

Just the laptop running with nothing downloading or uploading

[LouiseCastricum]

Last Result:
Download Speed: 10236 kbps (1279.5 KB/sec transfer rate)
Upload Speed: 747 kbps (93.4 KB/sec transfer rate)
Latency: 25 ms
Jitter: 1 ms
2/23/2016, 12:00:52 PM

Cyta

[trevnhil]

Mike, there obviously IS something wrong. Have you asked Primetel, or are you suffering in silence

Trev..

[Jim]

Cyta has also been very erratic for a last few days, I posted this in the PC section, I did email Cyta they got back to me the usual excuses, what I did was reset both my router and my Mag box, all was OK then, they did say they knew I was using an IPYV unit even to what channel it was on, be warned big brother is watching you.

Normal at the moment

[Mike Strand]

Mike, there obviously IS something wrong. Have you asked Primetel, or are you suffering in silence Trev..

I called Primetel. There was a 6 minute queue so they were to call back, which they did, but didn't give me enough time to pick up the phone before they rang off !!

[Streets]

The 6 minute queue would indicate you are not the only one with a problem. Just tested my Primetel rate at 1557 and Ping 30..Download 9.35 and up load 0.56..............Paying for 8 speed.Over 9 has been a regular speed for the last two months.
Emba area if that helps.

[Jim]

OK this afternoon in our area the internet has been on and off, will give Cyta a call in the morning if this persists.

[mouse]

MikeStrand what did primtel say when you contacted them ?

[ancient history]

I gave up watching TV last night via my android box and watched via laptop. I'm with Primetel and in Ktima. I hope things improve today else I shall be ringing them too...!

[Admin]

I was having problems with Cyta, I did a reset on my Thompson (power off then on again) router and that did the trick, if you haven't tried this I recommend you do, but it will not answer why this is happening with Cyta equipment, that Primtel also use this..

[darrow]

we are not far from Jim and ours has been really slow and cutting off. i too have reset the mag box and the modem and even put the cable in a different port. it still keeps happening. i just assumed it was something to do with the upgrade.

[Jim]

Call Cyta with your problem, it is not updates..132 is the free phone for Cyta.

[ancient history]

I did all the usual switching off and switching back on again of the modems - but to no avail as far as FilmOn was concerned on my TV...

However, currently today all is well. Let's see what happens this evening...

[Mike Strand]

Received a call from Primetel today (Thurs) who said they had had a problem but that everything should be back to normal. Was it? he said. Yes, I answered.

[ancient history]

Thanks for the info Mike re. Primetel and their problem - have to say the service has improved considerably since Tuesday.