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Primetel Speed Problem - Resolved

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Primetel Speed Problem - Resolved

Postby Pattaya Otter » 10 Dec 2012 10:02

Having been upgraded by Primetel to 8MB several weeks ago, I noticed this morning that my speed had fallen back to 4MB - noticed this on an iPlayer download and then confirmed this via a speedtest.

I was going to call Primetel but before doing so decided to try resetting my modem by switching it off and on again.

Hey Presto - speed back to 8MB.

No idea why - if it happens again maybe I'll call Primetel.
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Primetel Speed Problem - Resolved

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Re: Primetel Speed Problem - Resolved

Postby Mike Strand » 11 Dec 2012 13:40

I had a notification from Primetel that my speed would be doubled from 4 to 8 at no additional cost. I think that was an island-wide announcement & did not mean that "I" would be able to get 8Mb as I am still only getting max 3.6Mb
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