Kindles

[garry&jill]

Had a E-mail from amazon asking me to download an update on my kindle
failure to do so will cause my kindle to shut down
anyone else had this message
grry

[Stevie J]

Never had this request from Amazon and we have 2 kindles, sounds very suspicious, sure they would never send out an email like that. I would just delete it.

[juliesewell]

Logon directly to your Amazon account - not through any email link and you can check if there are updates for your Kindle.

[Dohajane]

That sounds extremely suspicious to me. I have 4 kindles and have had no such message. I would ignore it.

[Catmandou]

This is genuine and related to the original black and white Kindle e reader 3.4.2 that has a keyboard to enter your password. This device unlike newer kindles does not have automatic updates and you need to manually do so. This is the 1st update I have had to mine since purchased in 2010.

Amazon's E mail says it may take several hours mine was done in about 2 minutes.

Cheers

Russell

[garry&jill]

I wondered if it was because the kindle was purchased at amazon.com it's a paperwhite
bought about a couple of years ago the e-mail looks pretty realistic
garry

[ladybird]

Have had this email also and our kindles were purchased from UK.
When I updated my husbands nothing happened, just said no updates needed. It is one of the newer ones.
Mine needs doing as it is the older version with a keyboard.

I took the email to be genuine and will do it shortly.

Ladybird

[juliesewell]

Ours are both the keyboard type but the last update took mine to the current version 3.4.2 and that was quite some time ago...

I hunted around under the Amazon Help and came across this:

The latest software version for Kindle Keyboard is 3.4.2. This update automatically downloads and installs on your Kindle Keyboard when connected wirelessly; however, you can also manually download the software and transfer the update to your device via USB cable.

More info on the link below:
https://www.amazon.co.uk/gp/help/custom ... =200529700

[mouse]

on this occasion it may be genuine, but nowadays there are so many scams it is good to be cautious.